Automation Analyst

Description

Are you highly detail-oriented, analytical, and motivated by work where accuracy truly matters? As an Automation Analyst, you will play an important role in reviewing medical evidence for automated personal injury claims, ensuring that data is accurate, documentation is complete, and claims are progressed in line with agreed protocols, service level agreements, industry standards, and legal guidelines.

In this role, you will review medical reports and supporting evidence, update medical data into COA where required, and use your judgement to prioritise work and make evidence-based decisions. You will also help identify trends, discrepancies, system issues, and anomalies, escalating these quickly so that the wider team can continue to deliver high-quality outcomes for clients and customers.

This is a great opportunity for someone who enjoys working with data, medical information, process accuracy, and continuous improvement. You will be part of a collaborative team where quality, customer service, and delivery against targets are key to success.
 

Responsibilities

• Reviewing medical reports and evidence for personal injury claims, ensuring accurate documentation and COA updates where required
• Assessing, prioritising, and managing claims in line with agreed protocols, service level agreements, industry standards, and legal guidelines
• Maintaining high levels of quality, data accuracy, and data governance across Verisk-COA automated clients
• Identifying and escalating anomalies, discrepancies, trends, or system issues in a timely manner
• Supporting process improvement, insight generation, and collaboration across the team to help deliver strong customer outcomes
   

Qualifications

• Excellent attention to detail and a strong commitment to accuracy
• Analytical mindset and confidence working with data and documentation
• Strong organisation skills and ability to work to deadlines and agreed targets
• Clear communication skills and a customer-focused approach
• Proactive, collaborative, and team-oriented working style
• Integrity, determination, patience, and sound judgement when reviewing evidence and making decisions
• Willingness to learn, receive feedback, and take on new ideas
• Ability to build positive working relationships with colleagues and stakeholders

Why join Verisk?
At Verisk, we use data, analytics, technology, and deep industry expertise to help customers make better decisions. In this role, you will contribute to meaningful work within claims by supporting accurate, efficient, and fair outcomes through high-quality data review and collaboration. If you enjoy detail-driven work, continuous improvement, and being part of a values-led team, we would love to hear from you.
 

#LI-MS1#Hybrid